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Shipping Policy

This policy applies to (US) orders. This policy is intended to ensure that you clearly understand our shipping policies and procedures. After placing an order in our store, please read carefully:

We offer free delivery on all orders over $50. We charge a flat delivery fee of $5.99 for orders under $50. 

Usually, the goods take 5 to 10 days (Monday to Friday) in transit. Order processing time is 2- 3 business days (Monday-Friday). Order cut-off time is 05:00 PM EST (New York).

All orders will ship to one address. If you wish to ship to multiple addresses, they must be paid for separately.

Can I change my shipping address?

If you wish to change your address, you will need to contact us and update us with a new shipping address. Once an order has shipped, we cannot change the shipping address. Likewise, you must update us with the new phone number you would like us to contact you regarding the status of your order/delivery.

If you change your mind before receiving your order, we can accept cancellations at any time before your order ships. We cannot cancel your order if it has already been delivered.

Can I cancel an order after placing it?

All credit cards will debit the purchase amount at the time of purchase to ensure the validity of the credit card. Cancellations will incur a fifteen percent (15%) credit card fee from your refund. An order is deemed to have been placed when you agree to purchase. If you cancel an order after it has shipped, you must follow the return policy information.

How to track my order?

Once your order has shipped and the courier has generated a tracking number, you can receive tracking information via email.
You can also check your order delivery information through our tracking page.

Can express delivery be delivered to the UK?

We are unable to process international orders. Please check your address when placing your order to ensure your shipping address is in the United States.

Do I need to pay additional taxes and duties?

All orders shipped to US customers are free of additional duties and taxes, final price will be shown at checkout.

Email: customer@magichourz.com
Operating Hours: 9am - 5pm EST Monday to Friday